Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) form a binding agreement between AutoPO (“AutoPO,” “we,” “us,” or “our”) and the entity or individual who creates an AutoPO account (“Customer,” “you,” or “your”). By accessing or using the AutoPO service, website, or related applications (collectively, the “Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms and our linked policies, including our Privacy Policy.

2. Eligibility and Account Registration

You must be at least the age of majority in your jurisdiction and authorized to bind your organization to these Terms. You agree to provide accurate, complete account information and keep it current. We may suspend or terminate your account if we believe the information you provide is inaccurate or your use violates these Terms.

You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. Promptly notify us of any unauthorized use or security incident.

3. Subscription Plans, Fees, and Payment

Access to the Service is provided on a subscription basis. Fees, billing intervals, overage charges, and usage limits are described in the applicable order form, online checkout, or invoice. Unless stated otherwise, fees are non-refundable and exclude taxes, which you are responsible for paying. We may suspend access for failure to pay amounts when due.

You authorize us and our payment processor to charge your payment method for all ordered services. Unless otherwise specified, subscriptions renew automatically at the then-current rates. You may cancel auto-renewal by following the instructions in your account prior to the renewal date.

4. Trials, Upgrades, and Downgrades

We may offer free or discounted trials. If you do not cancel before the end of the trial, we will automatically charge you for the selected plan. Changes to your plan take effect at the next billing cycle unless otherwise communicated. Upgrades may be billed immediately on a pro-rated basis, while downgrades may result in reduced functionality or loss of data associated with premium features.

5. QuickBooks Authorization and Third-Party Services

The Service integrates with QuickBooks Online (“QuickBooks”) via Intuit’s OAuth protocol. By connecting your QuickBooks account, you instruct AutoPO to access QuickBooks data and functionality on your behalf within the scopes you authorize. You remain subject to Intuit’s terms and policies. You may disconnect QuickBooks at any time within your account settings; doing so may limit Service functionality.

Third-party services may have their own terms, privacy policies, and pricing. AutoPO is not responsible for third-party services, outages, or changes that affect your use of the Service.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful, infringing, or fraudulent purpose.
• Interfere with or disrupt the integrity, security, or performance of the Service.
• Reverse engineer, decompile, or attempt to derive source code except to the extent such restriction is prohibited by law.
• Exceed agreed usage limits or resell the Service without our written consent.
• Upload or transmit malicious code, or collect or harvest information in violation of privacy rights.

We may investigate violations and suspend or terminate access when necessary to protect the Service or other users.

7. Customer Data and License Grant

“Customer Data” means information, documents, and content submitted to or generated within the Service by you or on your behalf, including QuickBooks data retrieved via the integration. You retain ownership of Customer Data. You grant AutoPO a non-exclusive, worldwide, royalty-free license to host, process, transmit, and display Customer Data solely as necessary to provide and improve the Service and to comply with legal obligations.

We may create aggregated or anonymized data that does not identify you or your users. We may use such data for analytics, benchmarking, and improving the Service.

8. Confidentiality

Each party agrees to protect the other’s confidential information using the same degree of care it uses to protect its own confidential information, and at least reasonable care. Confidential information includes business, technical, and financial information disclosed in connection with the Service. Confidential information does not include information that is or becomes public through no fault of the receiving party, was known to the receiving party before disclosure, or was independently developed. Each party may disclose confidential information when required by law after providing notice (if legally permitted).

9. Availability, Support, and Maintenance

We aim to achieve at least 99.5% monthly uptime, excluding scheduled maintenance, force majeure events, and issues caused by Customer systems or third-party services. Support channels and response targets are described in your plan. We may modify the Service, provided the changes do not materially reduce core functionality during an active subscription term.

10. Security

We maintain administrative, technical, and physical safeguards designed to protect the Service and Customer Data, including encryption in transit and at rest, access controls, logging, and regular vulnerability management. You are responsible for securing your own systems, configuring available security settings, and promptly reporting suspected vulnerabilities or incidents.

11. Intellectual Property Rights

AutoPO, along with its logos, features, and related intellectual property, are and will remain the exclusive property of AutoPO and its licensors. Except for the limited rights expressly granted in these Terms, no license or other rights are granted.

You agree not to remove copyright, trademark, or other proprietary notices from the Service.

12. Feedback

If you provide suggestions, comments, or feedback, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate that feedback into the Service without restriction or obligation.

13. Term and Termination

These Terms remain in effect while you access or use the Service. Either party may terminate the agreement for material breach if the breach is not cured within thirty (30) days of receiving written notice. We may suspend or terminate the Service immediately if you violate these Terms, fail to pay fees, or if continued access creates security or legal risk.

Upon termination, your right to use the Service ends and fees already paid are non-refundable unless termination is due to AutoPO’s uncured material breach. We will make Customer Data available for export for thirty (30) days after termination unless prohibited by law. After that period, we may delete or destroy Customer Data, subject to our legal obligations.

14. Indemnification

You will indemnify and hold harmless AutoPO, its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, and costs (including reasonable attorneys’ fees) arising from your breach of these Terms, misuse of the Service, or violation of applicable law.

AutoPO will defend you against claims alleging that the Service, when used in accordance with these Terms, infringes a third party’s intellectual property rights, and will pay resulting damages, settlements, and reasonable legal fees. This obligation does not apply if the claim arises from Customer Data, unauthorized use, modifications you make, or combinations of the Service with items not provided by AutoPO.

15. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTOPO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR REQUIREMENTS. QUICKBOOKS OR OTHER THIRD-PARTY SERVICES MAY EXPERIENCE OUTAGES OR CHANGES THAT IMPACT THE SERVICE, AND AUTOPO IS NOT RESPONSIBLE FOR SUCH EVENTS.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL AUTOPO, ITS AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

AUTOPO’S TOTAL LIABILITY FOR ALL CLAIMS ARISING UNDER THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE.

17. Compliance with Laws

You are responsible for ensuring that your use of the Service complies with all applicable laws, regulations, and industry standards, including but not limited to data protection, privacy, and accounting requirements. We will maintain our compliance with applicable laws governing our provision of the Service.

18. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflicts of law principles. The parties agree to submit to the exclusive jurisdiction of the provincial and federal courts located in Vancouver, British Columbia, for any dispute arising out of or relating to these Terms that is not subject to arbitration.

At our option, disputes may first be submitted to confidential binding arbitration administered by the Vancouver International Arbitration Centre (VanIAC) in accordance with its applicable rules. The prevailing party in any action or proceeding will be entitled to recover reasonable legal fees and costs.

19. Force Majeure

Neither party is liable for delays or failures to perform resulting from events beyond its reasonable control, including natural disasters, acts of government, labor disputes, internet or telecommunications failures, or third-party service disruptions. The affected party will use reasonable efforts to mitigate the impact and resume performance promptly.

20. Changes to the Service or Terms

We may modify the Service or these Terms to reflect operational, legal, or regulatory changes. If we make material changes, we will provide notice via the Service or email at least thirty (30) days before the changes take effect, unless immediate changes are required by law. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

If you do not agree to the changes, you may terminate the Service in accordance with Section 13 prior to the effective date of the modifications.

21. Assignment

You may not assign or transfer these Terms, in whole or in part, without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets, provided the assignee assumes our obligations under these Terms.

22. Contact Information

If you have questions about these Terms or the Service, contact us: hello@autopo.io